{"id":551622,"date":"2026-07-21T21:59:55","date_gmt":"2026-07-21T19:59:55","guid":{"rendered":"https:\/\/www-stg.ritzy.ch\/kurs\/transformer-son-accueil-en-engagement-emotionnel\/"},"modified":"2026-07-21T21:59:55","modified_gmt":"2026-07-21T19:59:55","slug":"transformer-son-accueil-en-engagement-emotionnel","status":"publish","type":"ritzy_course","link":"https:\/\/www-stg.ritzy.ch\/fr\/cours\/transformer-son-accueil-en-engagement-emotionnel\/","title":{"rendered":"Transformer son accueil en engagement \u00e9motionnel"},"content":{"rendered":"<p>Chaque &eacute;tape, de l&#39;arriv&eacute;e jusqu&#39;au d&eacute;part de vos h&ocirc;tes, est une opportunit&eacute; de cr&eacute;er un lien, voire m&ecirc;me de fid&eacute;liser vos visiteurs. Misons sur un accueil personnalis&eacute; qui porte votre empreinte et qui s&#39;inscrit durablement dans le bon souvenir de vos h&ocirc;tes.&nbsp;<\/p>\n<p>Savoir anticiper et identifier les besoins et attentes de vos clients est tout un art. Alors, mettez en oeuvre votre philosophie d&#39;entreprise bas&eacute;e sur l&#39;accueil, votre valeur&nbsp;ajout&eacute;e au simple service de la client&egrave;le.<\/p>\n<p>Avec notre &eacute;quipe de choc: Daniel Charbonnier et R&eacute;my Siegrist de Minds in Motion SA !<\/p>\n","protected":false},"featured_media":331306,"template":"","meta":{"_acf_changed":false},"ritzy_kategorie":[782,779],"ritzy_zielgruppe":[746,747],"ritzy_branche":[799,748,749,750],"class_list":["post-551622","ritzy_course","type-ritzy_course","status-publish","has-post-thumbnail","hentry","ritzy_kategorie-kat-010","ritzy_kategorie-hk-catrelationclient","ritzy_zielgruppe-fuehrungskraft","ritzy_zielgruppe-mitarbeiter","ritzy_branche-ahv","ritzy_branche-hotels","ritzy_branche-restaurants","ritzy_branche-tourismus"],"acf":[],"_links":{"self":[{"href":"https:\/\/www-stg.ritzy.ch\/fr\/wp-json\/wp\/v2\/ritzy_course\/551622","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www-stg.ritzy.ch\/fr\/wp-json\/wp\/v2\/ritzy_course"}],"about":[{"href":"https:\/\/www-stg.ritzy.ch\/fr\/wp-json\/wp\/v2\/types\/ritzy_course"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www-stg.ritzy.ch\/fr\/wp-json\/wp\/v2\/media\/331306"}],"wp:attachment":[{"href":"https:\/\/www-stg.ritzy.ch\/fr\/wp-json\/wp\/v2\/media?parent=551622"}],"wp:term":[{"taxonomy":"ritzy_kategorie","embeddable":true,"href":"https:\/\/www-stg.ritzy.ch\/fr\/wp-json\/wp\/v2\/ritzy_kategorie?post=551622"},{"taxonomy":"ritzy_zielgruppe","embeddable":true,"href":"https:\/\/www-stg.ritzy.ch\/fr\/wp-json\/wp\/v2\/ritzy_zielgruppe?post=551622"},{"taxonomy":"ritzy_branche","embeddable":true,"href":"https:\/\/www-stg.ritzy.ch\/fr\/wp-json\/wp\/v2\/ritzy_branche?post=551622"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}